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Privacy Policy

Last updated: February 02, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service, and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation
The words with capitalized initial letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to NeoBIM.ai.

  • Cookies are small files placed on your device containing details of your browsing history among other uses.

  • Country refers to Baden-Württemberg, Germany.

  • Device means any device that can access the Service, such as a computer, cellphone, or tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes data on behalf of the Company.

  • Usage Data refers to data collected automatically, such as how long a user spends on a page.

  • Website refers to NeoBIM.ai, accessible from https://neobim.ai.

  • You means the individual using the Service, or the company or legal entity on whose behalf such individual is using the Service.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, such as:

  • Email address

  • First name and last name

  • Phone number

Usage Data
Usage Data is collected automatically and may include:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Device identifiers and diagnostic data

When accessing via mobile, additional data such as device type, OS, and mobile browser type may be collected.


Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity and store information. These may include:

  • Cookies or Browser Cookies: small files placed on your device.

  • Web Beacons: small electronic files (pixel tags, clear gifs) to count users or track engagement.

Cookies may be Session Cookies (temporary) or Persistent Cookies (remain until deleted).

Types of Cookies Used:

  • Necessary / Essential Cookies: Enable core functionality and authentication.

  • Cookies Policy / Notice Acceptance Cookies: Record cookie consent.

  • Functionality Cookies: Remember user preferences and login details.


Use of Your Personal Data

The Company may use Personal Data for:

  • Providing and maintaining our Service

  • Managing user accounts

  • Performing contracts or transactions

  • Contacting you via email, phone, or push notifications

  • Providing news, offers, or updates

  • Managing your requests

  • Business transfers or mergers

  • Data analysis and service improvement

Data Sharing:
We may share data with:

  • Service Providers (analytics, communications, etc.)

  • Affiliates (under the same corporate control)

  • Business Partners (to offer relevant services)

  • Other Users (if you share content publicly)

  • With Your Consent (for specific purposes)


Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is usually retained for shorter periods unless required for security or functionality improvements.


Transfer of Your Personal Data

Your information may be transferred to and maintained on servers located outside your country. By providing information, you consent to such transfers.

The Company ensures adequate data protection and compliance during transfers.


Delete Your Personal Data

You may request deletion of your Personal Data. You can:

  • Delete certain information via your account settings

  • Contact us directly to request deletion, correction, or access

We may retain certain data where required by law.


Disclosure of Your Personal Data

Business Transactions:
In case of a merger or sale, your data may be transferred.

Law Enforcement:
We may disclose data when required by law or public authorities.

Other Legal Requirements:
We may disclose data to:

  • Comply with legal obligations

  • Protect Company rights or property

  • Prevent wrongdoing or ensure safety

  • Defend against legal liability


Security of Your Personal Data

We strive to use commercially acceptable means to protect your Personal Data, but no electronic storage or transmission method is 100% secure.


Children’s Privacy

Our Service does not address anyone under 13. We do not knowingly collect data from minors. If you believe a child has provided us data, contact us to remove it.


Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for their content or privacy policies.


Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a revised “Last updated” date.

We may also notify you by email or prominent website notice.


Contact Us

If you have any questions about this Privacy Policy, you can contact us:
By email: flo@neobim.ai